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Cookies Support

Proper use of this website requires cookies. If you are experiencing difficulties in accessing this site please follow the appropriate link for help on adjusting the cookie settings in your internet browser.

 

 

 

Cookies Support for Mac Users

NOTE: We strongly suggest that Mac Users view this site with Netscape Navigator. Click here to download a free copy

Internet Explorer 5 has known issues with handling cookies. If you would prefer to use IE 5, you may receive an "Access Denied" message. If this occurs, follow these instructions:

If you are using Internet Explorer version 5 for Macintosh and you receive an "Access Denied" message:

1. Click on the "Edit" menu then "Preferences".
2. Under the "Receiving Files" section in the left pane, select "Cookies".
3. Select each cookie for IM3.imagemaker360.com and each cookie for secure.atechservice.com from the right pane. (You can use the shift key to select a group of cookies.)
4. Click "Delete".
5. Reopen your browser and try again. You may need to reenter your login id and password after performing this update if you previously selected the checkbox to remember your password.

 


Enabling Cookies In Internet Explorer - PC

1. Click Tools at the top menu bar,
    then select Internet Options... at the dropdown menu.

   

2. Select Security tab at the popup dialog box,
    then click Custom Level... button.

   

3. Scroll down to Cookies section at the second popup dialog box,
    then enable both "Allow cookies that are stored on your computer" and
                              "Allow pre-session cookies (not stored)".

   

4. Click OK and OK on both popup dialog boxes to complete the change.

 

 

Enabling Cookies in Netscape - PC

1. Click Edit at the top menu bar,
    then select Preferences... at the dropdown menu.

   

2. Select Advanced at  the left panel of  the popup dialog box,
    then under the right panel Cookies section click Accept all cookies.
    Also be sure that Warn me before accepting a cookie is not selected.

   

2a. If you are using Netscape 6.0 you will need to select Cookies from the
      sub-menu that appears to configure these options.

   

2b. If you are using Netscape 6.1 you will need to select Privacy and Security then Cookies
      from the sub-menus that appear to configure these options.

   

3. Click Ok to complete the change.

 

 

 

Enabling Cookies In Internet Explorer 6.0:

1) Click on "Tools" the "Internet Options".

2) Click on the "Security" tab.

3) Click on the "Internet" icon in the "Select a Web content zone to specify its security settings".

4) In the bottom of the "Security level for this zone" box there will be a "Default Level" button. If it is not grayed out, click it. (Note: this will set the security level to Microsoft's default level of "Medium".)

5) Click on the "Privacy" tab.

6) In the bottom of the "Settings" box there will be a "Default" button. If it is not grayed out, click it. (Note: this will set the privacy level to Microsoft's default level of "Medium".)

7) In the "Web Sites" box click on "Edit". Add the following two items, BE SURE TO SELECT ALLOW NOT BLOCK WHEN ADDING THEM:

  • imagemaker360.com
  • atechservice.com

Then click "OK" from the "Per Site Privacy Actions" window.

8) Click "OK" from the "Internet Options" window.

9) Close all open browsers of IE.

10) Reopen IE and try again.

If you are still experiencing difficulties, you may not have the Java Virtual Machine installed on your PC. To obtain this, please click here and select your operating system.

If none of the above resolve your problems, please contact us for further assistance.




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